Frequently Asked Questions

You have been tested negative: you are not infected with the corona virus. If one or more of your housemates has tested positive and you are still in a quarantine period, you must complete this. If you have previously tested positive, you must complete the quarantine obligation in accordance with the guidelines of the RIVM and the GGD.

The test has been validated by the World Health Organization (WHO) and has a very high reliability. However, this result does not give a 100% guarantee: you may still be in the incubation period, so that the virus is not detected. Please observe the measures at all times:

• Keep a distance of 1.5 meters from others and avoid crowds
• Don’t go out unnecessarily
• Wear a face mask in enclosed and/or public areas
• Wash your hands often with soap and water and dry them well
• Cough and sneeze into the inside of your elbow
• Don’t shake hands

If you develop cold complaints (such as a cold, runny nose, sneezing, sore throat), cough, shortness of breath, increase/fever or sudden loss of smell and/or taste (without nasal congestion), we advise you to stay at home and make another appointment for a test.

If you have to travel abroad, avoid high-risk areas and always check in advance which rules apply to be admitted.

You have tested positive for COVID-19. Below is important information.

You must remain in isolation at home, as you may be contagious to others. Your housemates should also stay at home, because they may have been infected by you. This way they prevent them from infecting others.

You may leave isolation again if you have no more symptoms for 24 hours that fit COVID-19 and it is at least 7 days after the start of your symptoms. Do you have a reduced resistance? Then you may only leave isolation if you no longer have any symptoms that fit COVID-19 for 24 hours and it is at least 14 days after the start of your symptoms.

Have you tested positive without having any complaints? And don’t you get any complaints? Then you may leave isolation 5 days after the test. Always discuss this with the GGD.

Are you seriously ill or do you need medical attention? Then call your doctor. Do not visit your doctor or the hospital. Indicate that you are in isolation for COVID-19.

Do you need help if you go into home isolation because of corona? See the brochure help and support for home quarantine at Rijksoverheid.nl/quarantine. When you go out of isolation and you are allowed to go outside again, follow the general advice. The advice that currently applies can be found on Rijksoverheid.nl.

Precepts

Here are some precepts for the isolation period.

For any housemates there is a separate information letter with rules of life. Your housemates must remain in quarantine at home for 10 days after the last prolonged (more than 15 minutes) contact with you less than 1.5 meters away. This can sometimes be quite difficult. It is important that all housemates follow these rules. This way you and your housemates prevent the virus from spreading further and that people around you become infected.

1. Stay at home, do not receive visitors – housemates also stay at home

• You are not allowed to go outside, to school, the shop or to work.
• You may sit in your garden or on your balcony.
• No one is allowed to visit you, except for medical matters (e.g. GP, GGD).
• Only the people who live with you are allowed to be in the house with you.

2. How do I deal with the people who live in my house?

• Stay in your own room as much as possible.
• The other people in the house come into your room as little as possible.
• You have as little contact as possible with the people in the house and you keep a distance of 1.5 meters from each other. So no hugging, no kissing and no sex.
• Use your own separate cutlery, plates, cups and glasses.
• Use your own toothbrush.
• Please use your own separate towels.
• If there are several bathrooms and toilets in the house, use a different toilet and bathroom than your roommates. Do you have 1 toilet and 1 bathroom in your house that you share with your housemates? Then make sure that the toilet and bathroom are cleaned every day. If possible, provide fresh air in these areas by opening the window for 30 minutes.

3. Practice good personal hygiene

• Wash your hands regularly with soap and water. Always do this:
• after coughing and sneezing
• after you have been to the toilet
• after cleaning and tidying up
• for (preparing) food
• Use a paper handkerchief when coughing. Don’t have a tissue paper handy? Then cough into the crease of your elbow.
• Use a handkerchief only once and throw the handkerchief away immediately after use. Then wash your hands.

4. Maintain good hygiene in your room

• Stay in a separate room as much as possible.
• Open a window a few times a day (30 minutes) in the rooms where you are. This is how fresh air comes in.
• Clean the bathroom and toilet regularly. Also think of the tap, light buttons and door handle.
• Then wash your hands with soap and water

5. Ensure good hygiene at home

• If possible, clean your own room/bathroom. Your housemates clean the other rooms in the house.
• Clean the things you use a lot every day, such as the toilet flush button, door handles and light switches.
• Clean with ordinary detergent.
• Then put the cleaning cloth directly in the wash.
• Then wash your hands with soap and water.

6. Ensure good hygiene of soiled items

• Try to prevent others from coming into contact with your bodily fluids, such as faeces, saliva, snot, sweat and urine.
• Throw your laundry in a separate laundry basket and wash it at a minimum of 40 degrees with a full washing program and normal detergent.
• Put your dishes in the dishwasher on an extended wash program or do your dishes separately from the other dishes, using standard detergent and hot water.
• Throw your waste in a separate waste bag in your own room. The bag may simply be placed in the (grey) waste bin for residual waste.

You can read all the rules you must follow at https://lci.rivm.nl/informatiepatientthuis

We advise you to read this information carefully and to comply with all these rules.

The PCR group test is intended for people from the same household. When the PCR group test is positive, it means that at least 1 person is infected with the Covid-19 Virus. To find out for sure which person this is, we recommend that you either test again individually with us or test at the GGD. In addition, you are obliged to go into quarantine since one of the people in the same household is positive.

Have you subsequently tested positive for COVID-19 as an individual? Below is important information.

You must remain in isolation at home, as you may be contagious to others. Your housemates should also stay at home, because they may have been infected by you. This way they prevent them from infecting others.

You may leave isolation again if you have no more symptoms for 24 hours that fit COVID-19 and it is at least 7 days after the start of your symptoms. Do you have a reduced resistance? Then you may only leave isolation if you no longer have any symptoms that fit COVID-19 for 24 hours and it is at least 14 days after the start of your symptoms.

Have you tested positive without having any complaints? And don’t you get any complaints? Then you may leave isolation 5 days after the test. Always discuss this with the GGD.

Are you seriously ill or do you need medical attention? Then call your doctor. Do not visit your doctor or the hospital. Indicate that you are in isolation for COVID-19.

Do you need help if you go into home isolation because of corona? See the brochure help and support for home quarantine at Rijksoverheid.nl/quarantine. When you go out of isolation and you are allowed to go outside again, follow the general advice. The advice that currently applies can be found on Rijksoverheid.nl.

Precepts

Here are some precepts for the isolation period.

For any housemates there is a separate information letter with rules of life. Your housemates must remain in quarantine at home for 10 days after the last prolonged (more than 15 minutes) contact with you less than 1.5 meters away. This can sometimes be quite difficult. It is important that all housemates follow these rules. This way you and your housemates prevent the virus from spreading further and that people around you become infected.

1. Stay at home, do not receive visitors – housemates also stay at home

• You are not allowed to go outside, to school, the shop or to work.
• You may sit in your garden or on your balcony.
• No one is allowed to visit you, except for medical matters (e.g. GP, GGD).
• Only the people who live with you are allowed to be in the house with you.

2. How do I deal with the people who live in my house?

• Stay in your own room as much as possible.
• The other people in the house come into your room as little as possible.
• You have as little contact as possible with the people in the house and you keep a distance of 1.5 meters from each other. So no hugging, no kissing and no sex.
• Use your own separate cutlery, plates, cups and glasses.
• Use your own toothbrush.
• Please use your own separate towels.
• If there are several bathrooms and toilets in the house, use a different toilet and bathroom than your roommates. Do you have 1 toilet and 1 bathroom in your house that you share with your housemates? Then make sure that the toilet and bathroom are cleaned every day. If possible, provide fresh air in these areas by opening the window for 30 minutes.

3. Practice good personal hygiene

• Wash your hands regularly with soap and water. Always do this:
• after coughing and sneezing
• after you have been to the toilet
• after cleaning and tidying up
• for (preparing) food
• Use a paper handkerchief when coughing. Don’t have a tissue paper handy? Then cough into the crease of your elbow.
• Use a handkerchief only once and throw the handkerchief away immediately after use. Then wash your hands.

4. Maintain good hygiene in your room

• Stay in a separate room as much as possible.
• Open a window a few times a day (30 minutes) in the rooms where you are. This is how fresh air comes in.
• Clean the bathroom and toilet regularly. Also think of the tap, light buttons and door handle.
• Then wash your hands with soap and water

5. Ensure good hygiene at home

• If possible, clean your own room/bathroom. Your housemates clean the other rooms in the house.
• Clean the things you use a lot every day, such as the toilet flush button, door handles and light switches.
• Clean with ordinary detergent.
• Then put the cleaning cloth directly in the wash.
• Then wash your hands with soap and water.

6. Ensure good hygiene of soiled items

• Try to prevent others from coming into contact with your bodily fluids, such as faeces, saliva, snot, sweat and urine.
• Throw your laundry in a separate laundry basket and wash it at a minimum of 40 degrees with a full washing program and normal detergent.
• Put your dishes in the dishwasher on an extended wash program or do your dishes separately from the other dishes, using standard detergent and hot water.
• Throw your waste in a separate waste bag in your own room. The bag may simply be placed in the (grey) waste bin for residual waste.

You can read all the rules you must follow at https://lci.rivm.nl/informatiepatientthuis

We advise you to read this information carefully and to comply with all these rules.